SpyderTrack contains a high end made-in-Japan rechargeable Lithium battery.
With out of box settings, it unit will run about 30 days with average driving. Like any high end Lithium battery, battery life will increase about 35% after about 3 charges. Due to the long battery life, this may take 1.5 months to achieve.
You must connect your charger in the following order:
Charging time is at least 8 hours. The LED will turn green when charging is complete.
Press the button once. The unit’s housing is slightly transparent. You’ll see LED lights inside that are visible in a dark room. This is how you know your unit is on. You don’t need to worry about what the lights mean.
Once on, you don’t need to shut your unit off. It will go into sleep mode.
Place the unit in a vehicle’s trunk or underneath.
The magnets are extremely strong and the unit may fly out of your hand, creating a loud noise. Be careful. This could also damage your unit.
*Make sure you can see your unit online before placing on car. We recommend putting a twist tie around the power button so you don’t shut it off by accident.
Go to: TRACKLIVENOW.COM
Enter your username and password. Your password is case sensitive, so make sure your caps-lock is not on.
After logging in, the History Track page will appear with the last 50 log points.
Click ‘All’ to view all 50 log points at once.
You can view up to 93 days history. To enter a specific date range, click the arrow beside ‘Option’, then scroll down to ‘All Data’, then click the calendar above to enter desired dates, then click ‘Go’. You can then click ‘All’ to display all info at once on the map.
To animate the history, click the play button under ‘Go’. You’ll see each log point appear as the car traveled. Change the animation speed if needed.
Can’t see track history? See FAQ – Q2, Q3 & Q4
See many arrows in one spot? See FAQ – Q9
Beside each log point is an eye icon (See #1 in picture). Click it to see the street view for that particular log point.
In street view mode, you can see street names and addresses (See #2 in picture). Click the white arrows to move up and down the street or look around.
Any red arrows you see in the picture are your log points.
To close street view, click the ‘x’ (See #2 in the picture)
On the top of the web page click ‘Monitoring’ then ‘Real Time track’. This is where you can view the vehicle live, and watch it as it travels. This is handy when following a vehicle in another car.
Click any of the log points or red arrows. When the white square pops up, look at the bottom to see the battery percentage. If you cannot see it, scroll down if there’s a tab in the white box. If there’s no scroll down tab and you still cannot see ‘Internal Power’, then it was not uploaded. Check another log point.
Although it is fairly accurate, do not rely on this and retrieve your unit when it’s about 10%. Units that were not charged completely will not show battery life as accurately as units that were fully charged.
When your unit stops for more than a few minutes, it will go into sleep mode. Before it does, it will send two signals within 5-20 seconds apart.
See picture on the right. Notice the intervals are 5 minutes apart, then the last two are 7 seconds apart. This is where the vehicle stopped and when it went into sleep mode.
If you do not see stop times, the vehicle cannot report them because it has parked in a garage or underground, placing it out of range.
When you power on your unit or when your unit comes out of sleep mode, it will take 2-5 minutes to connect and show online. If you power on your unit and put it outside and leave it… it will go back into sleep mode before it connects. Go for a 5 minute walk, or move it every 30 seconds, then look online.
This is normal. All GPS devices take 1-5 minutes to connect to the satellites when powered on or waking up from sleep mode. The vehicle may may travel several minutes before reporting it’s first location. You will see a long line from where it went into sleep mode, to where it reconnected. Need faster connection after wake-up? Sleep mode can be changed so GPS stays on. This will provide a quick connection time of about 10-20 seconds. Battery life will be reduced by 38% with this setting.
Your unit receives GPS signals and transmits GSM signals (cellular). GPS reception can be effected by hills, mountains, buildings, or poor placement under a vehicle. Cellular reception also varies and is not available at all in some areas and away from the city. Your tracker is top rated for reception under a vehicle, but still, there may be inconsistencies with reception. This is normal. If you are experiencing reception issues, try placing the unit in a different spot and be sure the antenna side is facing the road. Large vehicles also limit reception. Expect to see gaps every now and then in your tracking. This is normal. Your unit is set to store GPS signals when out of cellular range. When back in cellular range, it will upload missed locations, even if a unit is out of range for days or weeks.
There’s nothing you can do. But don’t worry… Unlike cellular, GPS signals cover every inch of the Earth. Your unit will store the locations, then upload them when it’s back in GSM range. When it does, you should see everywhere the unit went while it was out of GSM range.
Your out of box settings will provide about one month of usage with two hours of driving per day. To increase your battery life, the tracking intervals can be changed from 2 minutes to 3+ minutes. This will significantly increase your battery life.
Your tracker is set to provide a good balance between performance and battery life. The settings also keep your data usage within your monthly plan.
Tracking Intervals – 2 minutes. This is how often your unit sends out a signal to report position. Increasing your interval increases battery life.
Sleep mode – ‘Basic Sleep’ mode. When your unit is not moving, GPS and GSM (cellular) will turn off. Your unit can sit for months or years in this mode.
Smart Wake – Activated. When in sleep mode, your unit will wake every 3 hours to report position. This ensures you know that your unit it still alive and the vehicle really hasn’t moved.
Smart Log -Activated. When your unit leaves GSM (cellular) coverage area, it will store GPS locations, then upload the data when back in range, ensuring you don’t miss anything.
Changing your intervals will significantly reduce battery life. Any change to less than 2 minutes will use more data and require an upgrade to your existing monthly rate. Example: Changing from 2 minute to 1 minute intervals requires an additional $12 per month to cover increased data charges.
Yes, no problem. This will also significantly increase your battery life, especially if you set for 5+ minutes.
If your unit goes out of GSM (cellular) range, or the signal is low, it will store the GPS signals, then upload them when back in range. So if your unit goes ‘missing’ then minutes or hours later all the missing info appears, you know it was just out of range. There is nothing wrong with your unit. If a vehicle parks for 3 days in an area with little or no GSM, it will not report for days until it moves back into an area where it can upload all the missing info. You should then be able to see the 8 hour reports as they happened and were stored.
This isn’t something to worry about, but a great feature than other trackers don’t have!